Refund Policy

This refund policy ("Policy") outlines how Paste2Email.com ("Paste2Email", "we", "us" or "our") handles refunds for credits purchased through our website (paste2email.com) for our email conversion services.

General Refund Policy

If you're unhappy with your credit purchase for any reason, email us at find@wheresdoddo.com within 14 days of your purchase and we'll refund you in full for any unused credits, no questions asked.

Eligibility for Refunds

Refunds are available for:

• Unused credits within 14 days of purchase
• Technical issues preventing service use
• Duplicate or accidental purchases
• Service unavailability during credit validity period

Non-Refundable Items

The following are not eligible for refunds:

• Credits that have been used for email generation
• Credits purchased more than 14 days ago
• Accounts terminated due to policy violations
• Credits transferred or shared between accounts

Refund Process

To request a refund:

• Email find@wheresdoddo.com with your request
• Include your account email and order reference
• Specify the reason for your refund request
• Wait for confirmation (typically within 1-2 business days)

Payment Processing

All refunds are processed through our payment processor, Paddle (paddle.com). Refunds will be issued to the original payment method used for the purchase. Processing time typically takes 5-7 business days, depending on your payment provider.

Technical Issues

For technical issues affecting service usage:

• Credits not properly deducted will be restored
• Service downtime compensation handled case-by-case
• Extended credit validity may be granted for service interruptions
• Technical support available at find@wheresdoddo.com

Special Circumstances

We may consider refunds outside the standard 14-day period in exceptional circumstances. These are evaluated on a case-by-case basis and require documentation or explanation.

Changes to This Policy

We reserve the right to update this refund policy at any time. Changes will be effective immediately upon posting to the Website. Significant changes will be communicated via email to registered users.

Contact Information

For refund requests or questions about this Policy, please contact us at: find@wheresdoddo.com